Jeffrey R. Docking

Chapter 10

Cuts Are Not the Solution

  • Dr. Jeffrey R. Docking
    President - Adrian College

About ARAMARK Higher Education

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter.

For higher education, Aramark brings together insight and ingenuity to deliver inventive thinking and create student experiences that matter. We are dedicated to excellence in dining and facility services.

Dining Services include:

  • Strategic Planning
  • Residential Dining
  • Food Courts and Restaurants
  • Coffee Shops
  • Convenience Stores
  • Catering
  • Concessions

Facility Services include:

  • Custodial
  • Operations and Maintenance
  • Grounds and Landscaping
  • Energy Procurement and Management
  • Capital Project Management
  • Building Commissioning
  • Strategic Planning

Find out more at

Outsourcing Essentials

Outsourcing Essentials is a repository of information, articles, essays, and research about outsourcing services in higher education.


ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In FORTUNE magazine’s 2009 list of “World’s Most Admired Companies,” ARAMARK was ranked number one in its industry, consistently ranking since 1998 as one of the top three most admired companies in its industry as evaluated by peers and analysts. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 260,000 employees serving clients in 22 countries. Learn more at the company’s Web site,, or

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